The Role of a Parrot Transcriber

Updated: 10/03/24

As a Parrot transcriber, your role is to provide a complete, accurate, and secure transcript of legal, medical, insurance proceedings, and field recordings/police material including depositions, witness statements, and other crucial professional matters. Your work contributes to the integrity of cases, providing the precise documentation people rely on. Parrot uses a combination of speech recognition software and human verification to produce certified transcripts, available both in traditional formats and with enhanced online features.

Expectations of a Parrot Transcriber

Accuracy: Our transcripts are verbatim, meaning you must transcribe exactly what is spoken, including fillers, stutters, and dialectal expressions. Every transcript has the potential to affect real legal outcomes, so precision is critical. Your submissions should require minimal reviewer intervention, as the reviewers are there to catch mistakes, not to rewrite.
Security: Confidentiality is essential. Many of the cases you transcribe will contain sensitive information, including personal data, trade secrets, and details of criminal cases. As per the Independent Contractor NDA, you must not share any information from recordings or transcripts. This includes names, case details, and content, whether with family, friends, or on social media.
Professionalism: The legal nature of our transcripts means we expect a high level of professionalism. Maintain focus and detail in every task, ensuring every transcript meets the strictest standards. Regular feedback is part of the process, and transcribers are encouraged to learn from corrections.

Feedback and Dispute Process

We value continuous improvement, and feedback is a vital part of that process. If you ever feel that feedback provided to you was inaccurate or unclear, you can submit your dispute through our Feedback Dispute Request Form to address any concerns. This allows us to resolve issues fairly and ensures that feedback remains constructive.

Compensation Breakdown

We offer competitive pay, which varies depending on the complexity and urgency of the transcription task. Here's a breakdown:

$0.75/audio minute for normal tasks (standard client delivery).
$0.95/audio minute for surge tasks (24-hour client delivery).
$0.95/audio minute for difficult police recording tasks.

Higher rates reflect the added difficulty or urgency of these recordings, ensuring fair compensation for your efforts.

Mature Content Warning

Legal transcripts may contain mature content, including disturbing or explicit details related to crimes, violence, or sensitive personal information. If you’re uncomfortable with certain types of content, please don’t hesitate to unclaim the task and choose a different one.

Getting Started with Parrot

As a new transcriber, it might take time to become familiar with the software and processes. Here are some qualities of successful transcribers:

Attentive listening skills.
Strong command of grammar and punctuation.
Speedy and accurate typing abilities.
Openness to feedback and a desire to learn.

Your success as a Parrot transcriber directly impacts our mission of providing high-quality transcripts.

By meeting these expectations and maintaining our standards for accuracy and security, you'll play a crucial role in upholding Parrot's reputation for excellence. Welcome to the team, and thank you for contributing to the future of legal transcription!